Privacy Policy
Last updated: July 25, 2026
Program
This privacy policy applies to the Where Is My Orange website contact message program. This website lets visitors submit a message to the site owner and, if they choose, provide a mobile number to receive SMS replies about that submitted message.
Information We Collect
When you use the message form, we collect the name and message you submit. If you choose to receive SMS replies, we also collect the mobile number you provide and your SMS consent. We may also process basic technical information, such as request time and IP address, to protect the form from abuse and spam.
How We Use Information
We use submitted information only to receive, review, and respond to messages sent through this website. If you provide a mobile number and check the SMS consent box, we may use that number to send SMS replies related to your submitted message. We do not use this form to send marketing or promotional SMS messages.
Text Messaging
Messages submitted through the form may be sent by SMS to the site owner. If you opt in to SMS replies, Where Is My Orange may send SMS replies about your submitted message. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.
Mobile Information and Consent
We do not sell or share mobile phone numbers, text messaging originator opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes. This information is not shared with any third parties except service providers, such as Twilio, when needed to operate and deliver the messaging service.
Service Providers
We may use trusted service providers to operate the website, deliver SMS messages, prevent abuse, and maintain the service. These providers may process information only as needed to provide those services.
Security
We use reasonable safeguards to protect submitted information, but no website, server, or transmission method is completely secure.
Contact
If you have questions about this privacy policy, contact us through the message form on this website.